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Time: 2 minute read

Created: August 11, 2024

Author: Lina Lam

How to redeem promo codes in Helicone

On August 22, Helicone will launch on Product Hunt for the first time! To show our appreciation, we have decided to give away $500 credit to all new Growth user!

A guide on how to redeem promo codes in Helicone

Who is this for?

  • New Helicone users, or
  • Existing Helicone users on the Free plan

We’d love your support on our Product Hunt Launch! 🫶


How do I redeem the promo code?

  1. Sign up for Helicone — it’s free, no credit card needed. Click Learn More.

Sign up for Helicone by clicking learn more

  1. Click Upgrade to Growth.

Upgrade to Growth in Helicone to use promo codes

  1. Enter the promo code, then checkout!

For the Product Hunt promo code, head over to Helicone’s Launch.

During checkout, enter the promo code to activate the Product Hunt credits


FAQ

1. What if I’m already a Helicone user?

If you are on the free plan, this promo also applies to you! You are able to receive a $500 credit as long as you are a new Growth user.

2. Why should I choose Helicone for observability?

We are open-source! We think you will love the 1-line integration that takes just a few minutes to set up. The generous free tier offers 100k requests per month so you can access almost all of Helicone’s feature for free. We only make money when you grow.

P.S. when you upgrade to Growth, you won’t be charged as long as you are under 100k requests per month.

Curious how Helicone compares to others?

3. If I have feedback or questions, who do I talk to?

  • Join our Discord! That’s the fastest way to get help. We are all pretty friendly :)
  • You can also email us at help@helicone.ai
  • Have a use case? Book a call with one of the founders!

4. What’s the difference between free and Growth plan?

The amount of limit. Growth plan allows you to pay as you go. However, if your app get a ton of traffic while on a free plan, we will still log the incoming requests, you just won’t see past 100k requests on Helicone.

Features available to Growth (and not Free)

  • ✅ Unlimited request logs (pay as you go)
  • ✅ Prompt experiments & testing
  • ✅ Key vault
  • ✅ Fine-tuning
  • The more requests you log in Helicone, the cheaper it becomes to log each request.

Features available to both Growth and Free

  • ✅ Dashboards and analytics
  • ✅ User analytics
  • ✅ Cost tracking
  • ✅ Labeling and tagging
  • ✅ Prompt templates
  • ✅ Organization members
  • ✅ Middleware features (cache, user rate limit, smart request retries, REST API, etc.)

Limitations of the Growth plan

  • no SOC-2 Compliance
  • no On-Prem Deployments
  • no Customer Portal
  • no Custom ETL Integrations

For more on pricing, check this out. Welcome aboard to Helicone!

5. How can you help?